Privacy Policies
Privacy Policies
This Privacy Policy describes how Reworq ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at reworq.co (the "Service") and engage with our digital marketing and agency services.
1. Information We Collect
Personal Information
Personal Information
When you interact with our Service, we may collect the following types of personal information:
When you interact with our Service, we may collect the following types of personal information:
Contact Information: Name, email address, phone number, company name, and business address
Contact Information: Name, email address, phone number, company name, and business address
Communication Data: Messages, inquiries, and correspondence you send to us
Communication Data: Messages, inquiries, and correspondence you send to us
Account Information: If you create an account, username, password, and profile information
Account Information: If you create an account, username, password, and profile information
Service Data: Information about the services you request, project details, and preferences
Service Data: Information about the services you request, project details, and preferences
Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
Usage Information
Usage Information
We automatically collect certain information when you visit our website:
We automatically collect certain information when you visit our website:
Device Information: IP address, browser type and version, operating system, device identifiers
Device Information: IP address, browser type and version, operating system, device identifiers
Website Usage: Pages visited, time spent on pages, click-through rates, referral sources
Website Usage: Pages visited, time spent on pages, click-through rates, referral sources
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze website performance
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze website performance
2. How We Use Your Information
We use your personal information for the following lawful purposes:
We use your personal information for the following lawful purposes:
Service Delivery:
Service Delivery:
Providing digital marketing services, web development, and agency solutions
Providing digital marketing services, web development, and agency solutions
Managing client relationships and project delivery
Managing client relationships and project delivery
Processing payments and maintaining billing records
Processing payments and maintaining billing records
Communicating about services, updates, and project status
Communicating about services, updates, and project status
Business Operations :
Business Operations :
Analyzing website performance and user behavior to improve our services
Analyzing website performance and user behavior to improve our services
Conducting market research and business analytics
Conducting market research and business analytics
Ensuring website security and preventing fraud
Ensuring website security and preventing fraud
Complying with legal obligations and regulatory requirements
Complying with legal obligations and regulatory requirements
Marketing and Communications :
Marketing and Communications :
Sending newsletters, promotional materials, and service updates (with your consent)
Sending newsletters, promotional materials, and service updates (with your consent)
Providing information about new services and industry insights
Providing information about new services and industry insights
Personalizing marketing content based on your interests and preferences
Personalizing marketing content based on your interests and preferences
3. Legal Basis for Processing
Under applicable data protection laws, including GDPR and India's Digital Personal Data Protection Act 2023, we process your personal data based on:
Under applicable data protection laws, including GDPR and India's Digital Personal Data Protection Act 2023, we process your personal data based on:
Personal Information You Provide:
Personal Information You Provide:
Consent: When you voluntarily provide information or subscribe to our services
Consent: When you voluntarily provide information or subscribe to our services
Contract Performance: To deliver services you've requested or contracted for
Contract Performance: To deliver services you've requested or contracted for
Legitimate Interests: For business operations, analytics, and improving our services
Legitimate Interests: For business operations, analytics, and improving our services
Legal Compliance: To meet regulatory and legal requirements
Legal Compliance: To meet regulatory and legal requirements
4. Information Sharing and Disclosure
We may share your personal information in the following circumstances:
We may share your personal information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in:
We work with trusted third-party service providers who assist us in:
Website hosting and maintenance
Website hosting and maintenance
Payment processing
Payment processing
Email marketing platforms
Email marketing platforms
Analytics and performance monitoring
Analytics and performance monitoring
Customer relationship management
Customer relationship management
Business Transfers
Business Transfers
In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity.
In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity.
Legal Requirements
We may disclose your information when required by law, court order, or to protect our rights, property, or safety, or that of others.
We may disclose your information when required by law, court order, or to protect our rights, property, or safety, or that of others.
With Your Consent
We may share information for other purposes with your explicit consent.
We may share information for other purposes with your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest
Encryption of data in transit and at rest
Regular security assessments and updates
Regular security assessments and updates
Access controls and authentication protocols
Access controls and authentication protocols
Secure hosting and data storage solutions
Secure hosting and data storage solutions
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:
Client Data: Retained for the duration of our business relationship plus 3 years for legal and tax purposes
Client Data: Retained for the duration of our business relationship plus 3 years for legal and tax purposes
Marketing Data: Until you unsubscribe or withdraw consent
Marketing Data: Until you unsubscribe or withdraw consent
Website Analytics: Aggregated data may be retained indefinitely for business insights
Website Analytics: Aggregated data may be retained indefinitely for business insights
Legal Requirements: As required by applicable laws and regulations
Legal Requirements: As required by applicable laws and regulations
Under India's Digital Personal Data Protection Rules 2025, we will delete personal data of users who have not interacted with us for three years, with at least 48 hours notice before deletion.
Under India's Digital Personal Data Protection Rules 2025, we will delete personal data of users who have not interacted with us for three years, with at least 48 hours notice before deletion.
7. Your Rights and Choices
You have the following rights regarding your personal information:
You have the following rights regarding your personal information:
Access and Portability
Access and Portability
Request access to your personal data we hold
Request access to your personal data we hold
Receive a copy of your data in a structured, machine-readable format
Receive a copy of your data in a structured, machine-readable format
Correction and Updates
Correction and Updates
Request correction of inaccurate or incomplete information
Request correction of inaccurate or incomplete information
Update your preferences and contact details
Update your preferences and contact details
Deletion and Erasure
Deletion and Erasure
Request deletion of your personal data (subject to legal requirements)
Request deletion of your personal data (subject to legal requirements)
Withdraw consent for processing based on consent
Withdraw consent for processing based on consent
Restriction and Objection
Restriction and Objection
Object to processing for direct marketing purposes
Object to processing for direct marketing purposes
Request restriction of processing in certain circumstances
Request restriction of processing in certain circumstances
Data Protection Complaints
Data Protection Complaints
You have the right to lodge a complaint with:
You have the right to lodge a complaint with:
Data Protection Board of India (for India residents)
Data Protection Board of India (for India residents)
Relevant supervisory authority in your jurisdiction
Relevant supervisory authority in your jurisdiction
To exercise these rights, please contact us at info@reworq.co or +91 919 918 0101.
To exercise these rights, please contact us at info@reworq.co or +91 919 918 0101.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
We use cookies and similar technologies to:
Essential Cookies: Enable basic website functionality
Essential Cookies: Enable basic website functionality
Analytics Cookies: Understand how visitors use our website
Analytics Cookies: Understand how visitors use our website
Marketing Cookies: Deliver personalized content and advertisements
Marketing Cookies: Deliver personalized content and advertisements
Preference Cookies: Remember your settings and preferences
Preference Cookies: Remember your settings and preferences
You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you visit.
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you visit.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about a child, please contact us immediately.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about a child, please contact us immediately.
For users under 18 or individuals with disabilities, we require verifiable consent from a parent or guardian as per India's Digital Personal Data Protection Rules 2025.
For users under 18 or individuals with disabilities, we require verifiable consent from a parent or guardian as per India's Digital Personal Data Protection Rules 2025.
11. International Data Transfers
We may transfer your personal information to countries outside your jurisdiction for processing and storage. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
We may transfer your personal information to countries outside your jurisdiction for processing and storage. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
For transfers outside India, we comply with the Digital Personal Data Protection Act 2023 requirements and any restrictions established by the Indian government.
For transfers outside India, we comply with the Digital Personal Data Protection Act 2023 requirements and any restrictions established by the Indian government.
12. Data Breach Notification
In the event of a personal data breach that poses a risk to your rights and freedoms, we will:
In the event of a personal data breach that poses a risk to your rights and freedoms, we will:
Notify the relevant supervisory authority within 72 hours
Notify the relevant supervisory authority within 72 hours
Inform affected individuals without undue delay
Inform affected individuals without undue delay
Take immediate steps to mitigate the breach and prevent further incidents
Take immediate steps to mitigate the breach and prevent further incidents
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will:
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will:
Post the updated policy on our website
Post the updated policy on our website
Notify you via email for material changes
Notify you via email for material changes
Update the "Last Updated" date at the top of this policy
Update the "Last Updated" date at the top of this policy
Continued use of our services after updates constitutes acceptance of the revised policy.
Continued use of our services after updates constitutes acceptance of the revised policy.
14. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Reworq
This Privacy Policy is designed to comply with applicable data protection laws including the EU General Data Protection Regulation (GDPR), India's Digital Personal Data Protection Act 2023, and other relevant privacy regulations. By using our services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is designed to comply with applicable data protection laws including the EU General Data Protection Regulation (GDPR), India's Digital Personal Data Protection Act 2023, and other relevant privacy regulations. By using our services, you acknowledge that you have read and understood this Privacy Policy.